FAQ

After ordering, our design team creates a professional designer proof within 2-3 business days and sends it to you by email, so you can see exactly how your sign will look before it is made.

Iroko wood, clear acrylic, matte acrylic, frosted acrylic, transparent acrylic, and mirror acrylic. Each selected for durability, beauty, and outdoor suitability. Learn more on our Materials page.

5-7 business days from order. Free worldwide shipping with tracking and insurance. UK/Europe: 3-5 days. USA/Rest of world: 5-10 days. Express production available on request.

Every sign is made to order. Specify your house number, surname, or custom text during ordering. Our live preview gives an approximation. The professional proof ensures every detail before production.

Yes. Our bespoke service starts with your vision — sketch, photo, or idea. Our London-based team develops concepts and refines until every detail is right. Visit our Bespoke page to learn more.

Our trade programme offers dedicated project management, volume pricing, and consistent quality across large orders. Contact us for details.

Each sign includes a complete installation kit with instructions. Concealed fixings for a floating appearance, or traditional screw fixings. Professional installation recommended for masonry surfaces.

Custom-made signs cannot be returned for change of mind. If your sign arrives damaged or differs from the proof we sent, we replace it at no cost. The designer proof we send means there are no surprises.

Yes, worldwide. Full tracking and insurance on all orders. Free shipping over £150. UK/Europe: 3-5 business days. USA/Rest of world: 5-10 business days after production.

GBP, EUR, and USD. Prices displayed in your local currency. All major credit cards and PayPal accepted.